💬
Response within 24 working hours.
🛒
Fast shipping available. Maximum of 3 days!
✔
Customer satisfaction guaranteed!
Shop Categories
Customer Service
What does Dagdeg exactly offer? ▼
Dagdeg is a company specializing in the sale of olive wood products. We offer a variety of artisanal items, ranging from kitchen utensils to decorative pieces, all crafted from high-quality olive wood.
How can I care for my olive wood products? ▼
To maintain the beauty and longevity of your olive wood products, we recommend handwashing with mild soap and water. Avoid soaking, and periodically apply food-safe mineral oil to nourish the wood and enhance its natural luster.
Do you offer international shipping? ▼
Yes, we offer international shipping to most countries. Please check our shipping policy for more details.
What makes your olive wood products eco-friendly? ▼
Our olive wood products are made from sustainably sourced olive wood, making them an eco-friendly choice.
How do I place an order? ▼
You can place an order directly through our website by selecting the products you want and following the checkout process.
What payment methods do you accept? ▼
We accept various payment methods, including credit cards, PayPal, and bank transfers.
What is your return policy? ▼
We offer a 30-day return policy for unused and undamaged products. Please contact our customer service for returns.
Are your products food-safe? ▼
Yes, all our olive wood products are food-safe and free from harmful chemicals.
Can I customize my olive wood products? ▼
Yes, we offer customization options for certain products. Please contact our customer service for more details.
Do you offer wholesale pricing? ▼
Yes, we offer wholesale pricing for bulk orders. Please reach out to our sales team for more information.
How long does shipping take? ▼
Shipping times vary depending on your location. Typically, orders are delivered within 5-10 business days domestically and 10-20 business days internationally.
What if my product arrives damaged? ▼
If your product arrives damaged, please contact us immediately with photos of the damage, and we will arrange for a replacement or refund.
Do you have a physical store? ▼
Currently, we operate exclusively online. However, you can visit our showroom by appointment. Contact us for more details.
Can I track my order? ▼
Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment.
Do you offer gift wrapping? ▼
Yes, we offer gift wrapping services for an additional fee. You can select this option during checkout.
What is your customer service contact information? ▼
You can reach our customer service team via email at support@dagdeg.com or by phone at +1 (123) 456-7890.
☎️
Let's Have a Talk
Phone: 00491749068776
📍
Address
Schwabenstr. 6
BAYERN - BOBINGEN, 86399
Germany
⏰
Working Hours
Response within 24 hours.